Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or make a purchase
• Contact us for support
• Join our Discord community
• Subscribe to our newsletter
• Participate in surveys or promotions

Types of information collected:

• Name and email address
• Payment information (processed securely by third parties)
• Discord username and ID
• Communication preferences
• Purchase history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send you important updates about your purchases
• Improve our services and user experience
• Communicate with you about new products and features
• Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business (payment processors, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of assets

4. Third-Party Services

We use several third-party services to provide our services:

• Payment Processing: Lemon Squeezy and Stripe for secure payment processing
• Analytics: Google Analytics to understand website usage
• Communication: Discord for community interaction
• Email Services: For sending order confirmations and updates
• Admin Dashboard: Supabase for admin account authentication and database management. This service is only used for administrative purposes and does not apply to general users or customers purchasing setups.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience
• Provide personalized content

You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.